Refund Policy
Last updated: October 26, 2026
This policy covers purchases of SaySign, provided by Noetica Apps LLC.
30-day money-back guarantee
Every new Family Plan starts with a 30-day free trial. If you are charged and you are not happy, you can request a full refund within 30 days of your payment date, for any reason.
How to request a refund
Refunds are handled by our payment provider, Paddle, who acts as Merchant of Record for all orders. To request a refund, visit paddle.net and look up your order, or reply to your receipt email. You can also contact us through the app and we will help.
Cancelling
You can cancel at any time. If you cancel during the free trial, you will not be charged. If you cancel later, you keep access until the end of the period you paid for.
More detail is available in Paddle's Refund Policy.